What Information We Hold and Why
When you open an account, we collect the details you provide — name, contact information, and the payment method you link, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal, a transaction record is created and stored against your account
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wallet. We also collect device and session data: your IP address, browser type, and the pages you visit within the lobby. This helps us detect unusual access patterns and keep your account secure. We do not sell your personal data to third parties. Data shared with
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payment processors — including the mobile wallet providers you use — is limited to what those processors need to complete your transaction. Where we use third-party analytics tools, those tools receive anonymised or aggregated data only. We retain account data for as long as your account
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remains active and for a period after closure as required by applicable law. You may request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion where no legal retention obligation applies. Eligibility to use this platform and the
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rights available to you depend on your local law and the region from which you access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.